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dock on Kelley's pond
Hospitality

Rainy Day Plan for Airbnb Guests

It’s raining. More specifically, it’s raining while you’re hosting Airbnb guests who booked your place precisely because of the nearby outdoor attractions. All of their vacation daydreams revolved around the beach, or the national park,

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curtains made from quilt squares
Hospitality

Here’s what not to do

Your Airbnb is a delight. And so were the handful of other Airbnbs you’ve visited. Sure, you could have given those hosts a few pointers, but when it came time to leave that review, you

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Door with holiday wreath
Hospitality

Hosting Airbnb Guests on the Holidays

It’s a holiday and you’ve got guests. To all those hosts in the United States today, Happy Thanksgiving! It’s a day of food, family, football, and…hosting? Yep, we’ve seen it firsthand. (We’ve actually been those

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Hospitality

And what would you like to drink?

Picture walking into a nice hotel room. (Are you there?) Bright white bedspread pulled taut. Curtains tucked back letting in the natural light. The little paper-wrapped soap by the sink. Now the phone rings. It’s

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stained glass looking out onto a garden
Hospitality

Do Not Disturb

Your guests have arrived, they’ve settled in, and now you’re wondering, How much privacy do these folks want? Knowing full well, of course, that the amount of interaction these guests want is likely different than

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Hospitality

Share your Airbnb story like this

There are plenty of hosts we’ve stayed with who we’ve never met in person. And that’s totally fine! Between self check in, respecting guest privacy, and standalone properties, there are plenty of Airbnb stays that

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metallic alarm clock
Hospitality

The Best Airbnb Check Out Time

Your check out time is too early. (And it’s affecting your reviews.) Last week we talked about the importance of the first five minutes of your guests’ trip. Now let’s talk about the last few

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suggestion box and keys
Hospitality

The Suggestion Box Paradox

You’ve thought about setting out a suggestion box in your Airbnb before, but each time you consider it, you get uneasy. You wonder: “Doesn’t that just prompt guests to start critiquing the space? Do I

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New Orleans Airbnb in the Lower Garden District
Hospitality

Are you ready for week-long guests?

Guests arriving for a week-long stay have different expectations. Unlike the speedy one or two night stay, guests who have booked a full week with you have seven whole days to settle in and soak

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green barndoors
Hospitality

Airbnb Self Check-In Is Not Cheating

For how quick an in-person Airbnb check-in usually is, the amount of time and energy sunk into the process is surprisingly intense. First, there’s the time spent on communication. The quick task of coordinating a

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