How Hotels Influence Airbnb Guest Expectations

Sound Familiar?

Pesky Problem

You’re not sure what your guests are expecting.

Being the considerate host you are, we’d guess you’ve spent a good chunk of time crafting an exceptional experience for your guests. From the amenities to the ambiance, you’ve thought through all sorts of details to create a unique stay. But even after such meticulous planning, many hosts are still left wondering: Am I meeting all the expectations my guests have?

Let's Try This

Bite-Size Solution

Incorporate the best elements of staying at a hotel.

Remember that before your potential guests ever hop online and start perusing Airbnb listings, they make a more fundamental travel decision first: Do I book a hotel or an Airbnb? During our travels, we’ve seen time and again how much more an Airbnb can offer guests than the typical hotel room. Nine times out of ten, it’s a more personalized experience in a larger, more memorable space that often clocks in at a lower price.

But for nearly every guest you host, the predictable hotel pattern provides the foundation for the expectations they bring to your door. Guests typically want the best of hotel travel and the unique experience only your place can provide. When Airbnb hosts overlook the best pieces of the hotel experience, guests are often left disappointed. A quick study of what hotels do right can elevate any Airbnb. If you’re looking to fine-tune your hosting skills, check out these tried and true hotel strategies that are bound to enhance any guest’s stay.

5 Minutes

Here's Your First Step

Pick three hotel strategies to mirror in your hosting.

Here’s what to do. Read through our blog post What Hotels Do Right, and pick three strategies to mirror in your Airbnb. Remember, this is your operation! Take inspiration from these tactics and then make them your own. After all, guests do book your Airbnb for that customized experience that only you can create.

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The number one question we hear from hosts is “What am I forgetting to put in my Airbnb?” This collection is the definitive answer to that question. In our signature product, we go room-by-room, step-by-step until your Airbnb is perfectly appointed and ready to impress. Bye-bye blindspots and hello happy guests!

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Even the best hosts can forget a thing or two

Luckily all 15 of these common mistakes are super easy to fix. Grab your copy of the checklist below and dive on in!

Erin & Jay
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You’re an ambitious Airbnb host with a big heart. But on some days, hosting isn’t exactly what you had imagined. Maybe it’s overwhelming. Or isolating. Or just not making the kind of money you had envisioned. At Big Heart Hosting, we’re on a mission to help hosts like you thrive, not just get by. We create step-by-step resources that bring together the best hosting strategies from around the world. We’ll give you the knowledge and community you need to create the joyful, prosperous Airbnb you deserve.

Erin & Jay

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